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Re: Level3 tries cell-phone style billing scam on customers


From: "Patrick W. Gilmore" <patrick () ianai net>
Date: Sat, 2 Aug 2008 20:38:16 -0400

On Aug 2, 2008, at 8:24 PM, Jeff MacDonald wrote:
On Sat, Aug 02, 2008 at 11:15:06AM -0700, Tomas L. Byrnes wrote:
There's a big difference between the airlines hiking fares for future
flights, which you can see when searching, and choose the competition; and companies adding "surcharges" to pre-existing contracts, some with terms and penalties for termination; all of which have a relatively high
switching cost.

This is a way for them to raise prices above what they contracted for,
while preventing termination of contracts for cause.

It's sleazy.

agreed.

however, is there a provision in the contract that allows the rates, fees,
etc to be changed without notice?

Usually there is something about having to pay whatever taxes & legally mandated fees there are no matter what. Which is probably why they called it a "tax", even though it isn't. (No comments on what that says about L3.)

--
TTFN,
patrick



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