nanog mailing list archives
Re: Abuse response [Was: RE: Yahoo Mail Update]
From: Valdis.Kletnieks () vt edu
Date: Tue, 15 Apr 2008 19:27:08 -0400
On Tue, 15 Apr 2008 19:14:52 EDT, Joe Abley said:
The downside to such a plan from the customer's perspective is that I'm pretty sure most of us would have been really bad helpdesk people. There's a lot of skill in dealing with end-users that is rarely reflected in the org chart or pay scale.
Of course - you're asking people who are *hired* because they're good at talking to inanimate objects made of melted sand, and asking them to relate to animate objects (namely, customers). Sounds like a recipe for disaster. :)
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Current thread:
- Re: Abuse response [Was: RE: Yahoo Mail Update], (continued)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Marshall Eubanks (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] William Herrin (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Marshall Eubanks (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] William Herrin (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Rich Kulawiec (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Steve Atkins (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] William Herrin (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Steve Atkins (Apr 15)
- RE: Abuse response [Was: RE: Yahoo Mail Update] michael.dillon (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Joe Abley (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Valdis . Kletnieks (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Martin Hannigan (Apr 15)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Rich Kulawiec (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] William Herrin (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Dave Pooser (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Simon Waters (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Joe Abley (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Greg Skinner (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Jack Bates (Apr 16)
- Re: Abuse response [Was: RE: Yahoo Mail Update] JC Dill (Apr 17)
- Re: Abuse response [Was: RE: Yahoo Mail Update] Jack Bates (Apr 15)