nanog mailing list archives
Re: Earthlink NOC Contact Info
From: David Hester <dhester () corp earthlink net>
Date: Fri, 20 Jul 2007 09:09:45 -0400
On Jul 18, 2007, at 5:05 PM, Jason J. W. Williams wrote:
Hello, We're having some serious issues with Earthlink's mail servers connecting 8-10 times to our servers to send a single message. Thetarget is one of our e-mail security customers and really need to get intouch with the Earthlink NOC to find out why they are retrying when weare successfully accepting the message. Unfortunately, the NOC number'sbeen removed from puck.net, and after being shuffled to 4 differentdepartments at Earthlink we're being told to e-mail abuse () earthlink net.We've been trying to get this resolved for 6 months with Earthlink (noc () earhtlink net) and its to a pain point where really do need to resolve the issue. If anyone could point us in the right direction, or if you're with Earthlink contact us off-list it would be really great. Thank you in advance. Best Regards, Jason Williams DigiTar Support williamsjj () digitar com
The NOC list at puck.nether.net doesn't seem to work. You can reach our NOC at 404-81-0770 x22277. You may have to open a ticket to get a problem directed to someone with specific skills to handle it. I'll contact you off line to try to get this resolved.
David Hester Sr Network Engineer Earthlink
Current thread:
- Earthlink NOC Contact Info Jason J. W. Williams (Jul 18)
- RE: Earthlink NOC Contact Info Raymond L. Corbin (Jul 18)
- Re: Earthlink NOC Contact Info David Hester (Jul 20)
- Re: Earthlink NOC Contact Info David Hester (Jul 20)