nanog mailing list archives

Re: OT: How to stop UltraDNS sales people calling


From: Andy Davidson <andy () nosignal org>
Date: Wed, 29 Nov 2006 09:38:24 +0000


On Tue, 2006-11-28 at 16:44 +0000, Paul Vixie wrote:
andy () nosignal org (Andy Davidson) writes:
I am really fed up of calls from UltraDNS - we seem to get them every
few days.  We don't need their product.  
every month or two somebody will ask me "does BIND really drop 20% of all
queries it receives?"  and i say, "um, no, why do you ask?" and the answer
is always "that's what the ultradns salesman told me."  i can't argue with
their success, but i guess i am ready to quibble over their manners.

The volumes are different, but the message is the same when I am called,
there's a claim that we are dropping queries because we use bind, but
the people on the phone can't explain why.  

This is a problem when our CTO gets the sales call, as it generates
effort explaining that the company are employing scare tactics.


Thanks for the volume of offlist replies with some good suggestions,
too, everyone - many were very amusing.


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