Re: GBLX issues?

[Matt Taber <tabes () wmis net>]

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Matt Taber                 tabes () wmis net
WMIS Internet         http://www.wmis.net
616-281-9647               1-888-482-9647
   "Accelerate ... It's a Speed Thing"
PGP:   http://www.wmis.net/pgp/0x3077CD7C
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Bill Nash wrote:
> On Wed, 13 Dec 2006, Aaron Glenn wrote:
>
> > On 12/13/06, J. Oquendo <sil () infiltrated net> wrote:
> > > Anyone seeing issues for GBLX around NY?
> > dude, chill. no need to yell.
> > you know, GBLX sells a lot of different stuff - are we talking IP
> > transit, MPLS transport, wavelength, voice? what kind of issues? how
> > is anyone going to know what you're talking about when you're as vague
> > as humanly possible.
>
> You're awful at this game. When faced with a totally vague question, 
> lacking context or useful information, it's up to you to supply your own.
>
> Start with, always:
> "Yes, <vendor> is having problems in <location>."
>
> Then, tap your coworkers for assistance:
> 1: Name a hardware Vendor (the lower the stock value, the better)
> 2: Name a transport technology (frame relay, sonet, etc)
> 3: A number between 1 and 10.
> 4: A number between 8 and 32.
> 5: A seasonally relevent catastrophic event (snow storm, backhoe, 
> exploding squirrel)
>
> Respond: "Yes, <vendor> is having problems in <location>. Seems <5> hit 
> this morning around <3> am, effecting <2> connections in that location. 
> <Vendor> is having problems getting backup systems online, because they 
> were idiots and deployed <1> gear without failover. At last check, it'll 
> be at least <4> hours before they get things sorted out."
>
> - billn
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