Re: FCC To Require 911 for VoIP

[Sean Donelan <sean () donelan com>]

On Mon, 2 May 2005, Chris Boyd wrote:
> This would be a similar responsibility to what PBX admins already have
> to do, as others have pointed out.  Less clueful and/or home users
> would need to have dire warnings printed in the doc and displayed on
> screen about configuring the correct location information, but that can
> easily be done in new equipment and updates to older software.

You mean like the dozens of dire warnings Vonage has in their product to
repeatedly remind less clueful and home users to register the correct
location information for their phone.  And yet, Vonage is still being
sued by an State Attorney General.

Who is the family going to sue when Dad forgets to configure the correct
location information for the home VOIP phone?

Large companies, hotels, universities, hospitals, etc have professional
staff (or hire a company) to keep their phone systems working and the
information up to date.  Just like home PC's, most residential users do
not have either an IT staff or a PBX staff. Most home users don't want
to be system managers or PBX managers.  They just want their phone to
work, including all the stuff they get from their POTS line today.