RE: Cisco and the tobacco industry

["Geo." <geoincidents () nls net>]

Jared,

Have you ever actually tried to get the updates using this method? It really
does take the better part of a week and no less than half a dozen emails or
phone calls and then there is the begging...

Geo.

George Roettger
Netlink Services


>       Cisco always has provided free upgrades to non-contract holders
> for security bugs.
>
>       eg:
>
> http://www.cisco.com/en/US/products/products_security_advisory09186a008042d
51b.shtml
> -- snip --
> Please have your product serial number available and give the URL of this
notice as evidence of your entitlement to a free upgrade. Free upgrades for
non-contract customers must be requested through the TAC.
-- snip --