nanog mailing list archives
Re: Regarding panix.com
From: George William Herbert <gherbert () retro com>
Date: Mon, 17 Jan 2005 00:54:38 -0800
[...] We are looking at our processes to ensure that incidents such as occurred with panix.com can be addressed more quickly within Melbourne IT, and also checking to ensure that an appropriate number of external people have access to the right contacts at Melbourne IT to fast track serious issues.
Bruce, With all due respect, and I do appreciate that you guys worked dilligently to fix this once the right people there actually got the message, the overall performance of your organization appears to have been not just unacceptable, but grossly unacceptable. Having your CEO get the message, and then instead of notifying you to have him call your attorney who then tells Panix to go screw themselves until Monday morning, is so far beyond broken that I have to ask whether it's acceptable for your organization with its current staff to remain a registrar. I think that it's not unreasonable for me to suggest that the burden of proof is on Melbourne IT to demonstrate that you have fixed not only your technical and support contact issues, but that your CEO and corporate attorney have clearly demonstrated enough understanding of operational issues to continue to be associated with managing a public resource such as a registry. This was bad, and they made it worse. If they cannot or will not convince us (or, speaking for myself, me at least) that they have gotten a Clue, then please convey to your board of directors that I and certainly others will do whatever we can to see that your registrar status is revoked. -george william herbert gherbert () retro com
Current thread:
- Regarding panix.com Bruce Tonkin (Jan 16)
- Re: Regarding panix.com Steve Sobol (Jan 16)
- Re: Regarding panix.com Richard Cox (Jan 16)
- <Possible follow-ups>
- RE: Regarding panix.com Bruce Tonkin (Jan 16)
- Re: Regarding panix.com Matthew Sullivan (Jan 17)
- Re: Regarding panix.com Steve Sobol (Jan 19)
- Re: Regarding panix.com Matthew Sullivan (Jan 21)
- Re: Regarding panix.com Matthew Sullivan (Jan 17)
- Re: Regarding panix.com Steve Sobol (Jan 19)
- RE: Regarding panix.com Bruce Tonkin (Jan 17)
- Re: Regarding panix.com George William Herbert (Jan 17)
- RE: Regarding panix.com Bruce Tonkin (Jan 17)