Re: Are AOL's MXs mass rejecting anyone else's emails?

[Thornton <thornton-nanog () cierragroup com>]

On Tue, 2004-09-07 at 07:59, Christopher X. Candreva wrote:
> On Tue, 7 Sep 2004, Jon Lewis wrote:
>
> > Any network that doesn't already have it, I highly recommend signing up
> > for AOL's feedback loop (aka scomp reports) at
> > http://postmaster.aol.com/tools/fbl.html.  This will give you a sort of
> > early warning system notifying you of spam issues on your network.
>
> And you will also get random emails that your users have sent to AOL users, 
> who then click on "Report as spam" seemingly at random.
>
> I've received Spam reports on e-mail asking when someone's kids should be 
> picked up at school, giving directions for a job interview, CONGRATULATING 
> that same person on being accepted for the job, and in once case received 
> a 'spam complaint' on every mail my user sent as part of a conversation. 
>
> As in, the AOL user replied, then clicked "Report as spam". He received a 
> reply to his reply, replied, and Reported as Spam. This was not a "Stop 
> e-mailing me" conversation. It was a perfectly normal conversation between 
> two people.
>
> Then there are the people who have mail forwarded from here to their AOL 
> account, and can't get it through their thick skulls that "Report as spam" 
> isn't doing a damn thin in this case.
thats because they think report as spam is the same as delete. they dont
want the email anymore so lets click report as spam

> Grrrr.
>
> So it's a nice idea -- but IMHO fails in practice.
>
> ==========================================================
> Chris Candreva  -- chris () westnet com -- (914) 967-7816
> WestNet Internet Services of Westchester
> http://www.westnet.com/
Thornton
Cierra Group
www.cierragroup.com
Efficient Licensing and Consulting