Re: hotmail issues

["J.D. Falk" <jdfalk () cybernothing org>]

On 04/27/04, Alan Sparks <asparks () quris com> wrote: 

> On Tue, 2004-04-27 at 13:23, Chris Griffin wrote:
> > This issue seems to have returned.  Same symptoms.  Anyone else having
> > similar issues?
> >
> > Thanks
> > Chris
>
> Yes, same here.  Took hours for our hotmail/msn queues to clear last
> night.  We've talked to Hotmail before, they've acknowledged they're
> having problems...

        Sadly still true.  A few helpful hints we've been giving people:

                - make sure your MTA isn't latching onto just one MX, or
                  just one IP address within each MX record;

                - things clear up overnight & on weekends, though I'm
                  sure that'll change once word gets out;

                - don't send (or relay, or forward) spam.

        I'll post another update if anything changes.

        (Disclaimer again: this is from my personal account; I do work
        for Hotmail, and I'm directly involved with inbound mail, but 
        I'm not the escalation path you're looking for.)

-- 
J.D. Falk                                     "be crazy dumbsaint of the mind"
<jdfalk () cybernothing org>                               -- Jack Kerouac