nanog mailing list archives

Re: Windows updates and dial up users


From: "Stephen J. Wilcox" <steve () telecomplete co uk>
Date: Mon, 22 Sep 2003 10:45:13 +0000 (GMT)


On Sun, 21 Sep 2003 Valdis.Kletnieks () vt edu wrote:

On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean () donelan com>  said:

"I recently put this suggestion to Microsoft and their response basically
avoided the whole issue. Why wouldn't the company want to offer such a CD,
assuming that's the motivation behind their stonewalling?"

It would cost money to produce and ship a new CD on a frequent enough basis
for it to do any good.  Consider that we're seeing worms within 4 weeks of the
patch coming out.  How many CD duplicating places are willing to take on
a multi-million run with a 1-2 week turn-around, once a month, every month?

Ok then different idea, assuming that we're all agreed its MS's responsibility 
to ensure users are patched promptly and without extra cost to the end user.

Its not a problem patching on a dialup, it just takes longer, this may put 
people off when they see their computer tell them its going to take 3 hours to 
download and theyre paying per minute on the call

What if MS included something in the Windows Update that gave the user the 
option of calling a toll-free number operated by MS for the purpose of 
downloading.. ?

Steve


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