RE: has anyone notice this ?

["Vicky Rode" <vickyr () socal rr com>]

Hi Jay,


see comments in-line:


-----Original Message-----
From: Jay Hennigan [mailto:jay () west net]
Sent: Saturday, June 28, 2003 4:09 PM
To: Vicky Rode
Cc: nanog () merit edu
Subject: Re: has anyone notice this ?


On Sat, 28 Jun 2003, Vicky Rode wrote:

> just wondering has anyone noticed http access issue ("the page cannot be
> displayed") on time warner network ? i literally have to try 5 to 6 times
to
> get to the page. i believe this problem just started a week or so back.

It would be easier to troubleshoot if you used a browser that returned
a meaningful error message.  "The page could not be found" could be just
about anything.  DNS, routing, broken link, etc.
---------------
vickyr> i even tried the same thing under linux--->mozilla and i get site
name not found which i believe is less meaningful than ie :)




Also, you don't indicate if you're a Time Warner customer trying to reach
web sites elsewhere or a non-customer trying to reach sites on the Time
Warner network.  Your IP address or ISP's network and the URL of the site
you're trying to reach, for example.
-----------------
vickyr>  i'm a time warner end-user trying to access outside world which
could be anything.



> i've even talked to few other people on socal.rr.com network and they are
> experiencing similar problems. is this socal.rr.com related or other
regions
> are expediting same problems too. time warner's network status page shows
> everything is okay.

It really depends on the nature of the failure.  More information is needed.

Have you queried the Time Warner support staff?
---------------
vickyr> yes i have and they think it could be the cable modem box and have
issued a replacement. i sure hope they have a good stock because vickyr> i
know whole bunch of people who are having similar problems. maybe its time
to buy some 3com stocks :)



regards,
/vicky


--
Jay Hennigan - CCIE #7880 - Network Administration - jay () west net
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