RE: Blocked by msn.com MX, contact for MSN.COM postmaster ?

[Mark Segal <MSegal () FUTUREWAY CA>]

Have you tried abuse () msn com.. maybe abuse () hotmail com (they could forward
you).. They are quite responsive (hotmail, abuse), at least from a hotmail
address :).

mark

--
Mark Segal
Director, Data Services
Futureway Communications Inc.
Tel: (905)326-1570


> -----Original Message-----
> From: Mark E. Mallett [mailto:mem () mv mv com] 
> Sent: January 29, 2003 5:44 PM
> To: Miquel van Smoorenburg
> Cc: nanog () merit edu
> Subject: Re: Blocked by msn.com MX, contact for MSN.COM postmaster ?
>
>
>
> On Tue, Jan 28, 2003 at 11:49:16AM +0000, Miquel van 
> Smoorenburg wrote:
> > I found out that our outgoing SMTP servers have been blocked by the 
> > msn.com MXes. In a nasty way, too -- no SMTP error, the TCP 
> connection 
> > is simply closed by them immidiately after establishing it. 
> We're not 
> > listed on any RBL/DNSBL and have an active abuse desk.
> >
> > I mailed postmaster () msn com, msnhst () msn com, noc () microsoft com, but 
> > didn't get a reply from any of them. Does anyone here know 
> who to talk 
> > to ?
>
> I'd be interested in knowing what you find out.  We observed 
> the same thing a while ago from one of our mail servers-- but 
> just one. Connection drops immediately, no clue given as to 
> why.  However, from another mail server just a few IP numbers 
> away (in the same /24), the connection goes through just 
> fine.  The workaround was obviously to configure the first 
> mail server to relay mail for msn.com via the second one, and 
> to try to get Microsoft to tell us what was up.  No luck on 
> that last front though.
>
> -mm-