RE: 60 Hudson

["Jeffrey Meltzer" <jeffrey () villageworld com>]

Correct, this FiberNet is www.ftgx.com

If anyone was curious on how the story continued, this OC48 card that they
need is still, aparently, 10 days away from being delivered by Nortel. The
only thing I can figure at this point is that FiberNet is on credit hold
with Nortel or something.  In 8 years of selling & RMA'ing hardware, I've
never heard of anything this mission critical taking 10 days, it's always
overnight.  Either that, or FiberNet can't afford a new one, and is waiting
for one to pop up on ebay :)

Go Go Gadget FiberNet!

If anyone needs anything in NYC, go with KeySpan Communications, they keep
spares in stock and my stuff with them hasn't gone down once in 4 years
(knock wood). :)

JEFF

--
Jeffrey Meltzer
ICS/VillageWorld
631-218-0700 

> -----Original Message-----
> From: Alex Rubenstein [mailto:alex () nac net] 
> Sent: Friday, April 25, 2003 12:50 PM
> To: Drew Weaver
> Cc: 'Jeffrey Meltzer'; 'nanog () merit edu'
>
>
> FiberNet != FNSI.
>
>
>
> On Fri, 25 Apr 2003, Drew Weaver wrote:
>
> > This might explain why fiber net went out of business and 
> sold to cogent??
> > -Drew
> >
> >
> > -----Original Message-----
> > From: Jeffrey Meltzer [mailto:jeffrey () villageworld com]
> > Sent: Friday, April 25, 2003 10:32 AM
> > To: nanog () merit edu
> > Subject: Re: 60 Hudson
> >
> >
> > Quick followup, apparently the current issue i'm having 
> with them is a 
> > "bad
> > oc48 card" (again, shocker), and they don't have one in 
> stock, and had 
> > to put a "rush order" in for a new one...You'd think a 
> carrier would 
> > keep this sort of thing in stock.  Went down late yesterday 
> afternoon, 
> > and with this being Friday, i'm sure this won't be fixed 
> until late Monday.
> > Use this as an indicator before choosing FiberNet :)
> >
> > Jeff
> >
> > --
> > Jeffrey Meltzer
> > Network Services Manager
> > ICS/VillageNet
> > 631.218.0700
> >
> > On Fri, Apr 25, 2003 at 09:42:22AM -0400, Jeffrey Meltzer wrote:
> > > As someone who uses FiberNet in 60 Hudson (and ethernet 
> link back to 
> > > 25
> > > Broadway) i'd say avoid them like the plague.  In the ~6 
> months that 
> > > i've had this circuit (aparently it's provisioned over an OC48), 
> > > it's gone down at least 4 times, possibly more, sometimes for 
> > > upwards of 12 hours at a
> > time
> > > (starts at 10% packet loss, then just keeps growing).  
> Their answer 
> > > every times has been "bad OC48 card".  I don't know 
> whether that's 
> > > just the line they're feeding me (I have a feeling it 
> is), or their 
> > > hardware vendor is just garbage, but they don't appear to 
> have the 
> > > ability to keep this
> > circuit
> > > up for more than 3 weeks at a time.
> > >
> > > At one point they sold us on upgrading it from Ethernet 
> to FastE, we 
> > > said
> > ok
> > > maybe that will be better.  However, they took down the 
> 10M link at 
> > > around
> > 9pm
> > > on a Friday night, and by 7pm Sunday night they hadn't 
> had the 100M 
> > > link
> > up
> > > yet so we just told them to forget it...
> > >
> > > Since the circuit is just backup, i've been testing 
> FiberNet as fo late.
> > > Yesterday, after I started seeing packet loss I waited at least 2 
> > > hours to call them, to see if they'd notice the issue 
> themselves.  
> > > Of course as
> > usual
> > > they didn't.
> > >
> > > I'm fairly sure i'm the only customer they are providing this 
> > > service to between 25B and 60H, otherwise for sure they'd know by 
> > > know (unless they are dedicating a full OC48 to my 10M 
> link, which 
> > > would be a whole other story itself).
> > >
> > > I'm unsure, however, if this is how they provision service inside 
> > > (suite
> > to
> > > suite) 60 Hudson, it'd be fairly strange if they did, but 
> FiberNet 
> > > is turning out to be a fairly strange company.
> > >
> > > ..just my experience :)
> > >
> > > JEFF
> > >
> > > --
> > > Jeffrey Meltzer
> > > Network Services Manager
> > > ICS/VillageNet
> > > 631-218-0700
> > >
> > > On Wed, 16 Apr 2003, Simon Lockhart wrote:
> > >
> > > > Speaking to Level3, they're saying that the Fibernet 
> suite on the 
> > > > 1st
> > floor
> > > > is the best place for interconnects to other suites in 
> the building.
> >
>
> -- Alex Rubenstein, AR97, K2AHR, alex () nac net, latency, Al Reuben --
> --    Net Access Corporation, 800-NET-ME-36, http://www.nac.net   --