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- Proviso : I have met the people from Quallaby today, the product looks
both simple to
install and powerful in terms flexibility and scalability. It might be a
good product for
 perfs monitoring and customer SLA reports,  but I had some rumors
of possible bankrupcy of Quallaby ... I need to check more about it.

- Netcool : seems to be quite a reference on the market, I only had good
but not detailed opinions on it.

- Cisco Works: not recommended by some people, or to be used for  Natkit,
which requires the
NSA (Network supported account) level of support from Cisco (which is not
cheap at all  ;-).

Quite an interesting doc recommended on NOC topics in general :
http://www.cisco.com/networkers/nw02/presos/pws/docs/PS-510.pdf

Other products that have been recommended by people on the list :
- Smarts : http://www.smarts.com/ . The product looks interesting, and it
was recommended
by several persons on the list.
Regarding my personal needs, I am not sure how well it is supported in
Europe, and especially in France ....

- LINMOR : www.linmor.com : a Canadian product.

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