Re: Technical Contact and Network Solutions (now Verisign)

[David Lesher <wb8foz () nrk com>]

Unnamed Administration sources reported that Lionel said:
> On Fri, 24 May 2002 09:23:15 -0400, Spencer.Wood () dot state oh us wrote:
>
> [standard Netsol/Verisign incomptetance snipped]
>
> > I was hoping that someone might have a contact over a Verisign Engineering 
> > that could help us out...
>
> Phoning them has been known to work, but the probability is on a par
> with that of having a rain of live frogs. The industry-standard solution
> to this problem is to yank your domains out from under them & put them
> somewhere else, then to ignore all the fake 'invoices' they send you
> afterwards.

The proven alternative contact approach is just sue them.
This seems to penetrate to a level where you can get a 
response. It's a pity it's needed but....



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