RE: redundancy [was: something about arrogance]

["John Ferriby" <john () ferriby com>]

>       You cannot as easily be held hostage. I have consulted for
> a few ISPs and
> have my share of war stories.
>
>       Here's a (true!) example. One day, a certain head of a
> fairly large ISP
> decided that he wouldn't route traffic to or from IPs he had
> assigned that
> didn't reverse resolve because he felt it was imperative that
> people be able
> to find network contacts in this way (I think he got sick of
> being the one to
> get the abuse emails). He told my client three days before implementing
a
> sweep and filter. He had the equivalent of about 38 /24s from this ISP
> distributed over about 180 customers, they were his sole uplink.

[SNIP]

Often overlooked is the redundancy in business processes.  We tend
to view events with an external-forces engineering perspective while
frequently the culprits are uninformed decisions, knee-jerk reactions and
opportunism by humans at our vendors.   (Not to downplay other risks.)

-John

--
John Ferriby - PGP Key: www.ferriby.com/pgpkey

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