nanog mailing list archives
Re: The Myth of Five 9's Reliability (fwd)
From: Dan Hollis <goemon () anime net>
Date: Wed, 24 Apr 2002 13:58:31 -0700 (PDT)
On Wed, 24 Apr 2002, Art Houle wrote:
How to calculate uptime and get 5 9s -do not include any outage less than 20 minutes. -only include down lines that are actually reported by customers. -when possible fix the line and report 'no trouble found'. -remember that your company is penalized by the FCC for bad ratings, so don't report any problems that you do not have to.
-always close out tickets 60 seconds before they are scheduled to be escalated, even if the problem is still open. -Dan -- [-] Omae no subete no kichi wa ore no mono da. [-]
Current thread:
- The Myth of Five 9's Reliability (fwd) Pete Kruckenberg (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Art Houle (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Dan Hollis (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Marshall Eubanks (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Iljitsch van Beijnum (Apr 24)
- Re: The Pointlessness of Five 9's Reliability John R. Levine (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) measl (Apr 24)
- Re: The Myth of Five 9's Reliability (fwd) Mathew Lodge (Apr 24)
- RE: The Myth of Five 9's Reliability (fwd) Deepak Jain (Apr 25)
- RE: The Myth of Five 9's Reliability (fwd) Deepak Jain (Apr 25)
- RE: The Myth of Five 9's Reliability (fwd) Bruce Williams (Apr 24)
- RE: The Myth of Five 9's Reliability (fwd) blitz (Apr 25)
- Re: The Myth of Five 9's Reliability (fwd) Art Houle (Apr 24)
- <Possible follow-ups>
- Re: The Myth of Five 9's Reliability (fwd) Jim Hickstein (Apr 26)