Re: netsol: not processing requests?

[deeann mikula <deeann () telerama com>]

On Tue, 2 Oct 2001, Bill Woodcock wrote:

>     > Has anyone EVER successfully received a "host report" (i.e. nameserver
>     > report showing all domains hosted on it) from them?
>     > I tried years ago following their stated procedures with no luck.
>
> We've done it three times over perhaps the last eighteen months, and never
> had any difficulty.

yup, we get them done every 2 months.  i call and if the person i'm
speaking to doesn't understand what i'm talking about, i hang up and
try to get another support person.  the clue level varies widely on
the other end of their 800 number.

nevertheless, as soon as i can manage it, we are going to stop using
netsol anyway.  i just need the time to fully investigate my choice (a
local opensrs reseller,) and train my staff on how to deal with a new
registrar, update policies, etc.


deeann m.m. mikula

director of operations
telerama public access internet
http://www.telerama.com
1.877.688.3200