Re: MS explains

[<mdevney () teamsphere com>]

Hmmm...

Given the symptoms I experienced, e.g., MX and SOA lookups worked but A
record lookups did not, it would appear that this statement is a big fat
lie.  Unless MS is doing something like shunting MX and SOA records to one
server and A records to another, the point of which I could not see....

Someone tell me if I'm missing something?

Matthew Devney
Teamsphere Interactive

On Wed, 24 Jan 2001, Eric A. Hall wrote:

> Date: Wed, 24 Jan 2001 20:14:09 -0800
> From: Eric A. Hall <ehall () ehsco com>
> To: NANOG <nanog () nanog org>
> Subject: MS explains
>
>
>
> [anybody who shows up for a job interview with a resume saying "router ops
> for microsoft" should be viewed warily]
>
> http://www.microsoft.com/info/siteaccess.htm
>
> Microsoft Explains Site Access Issues
>
> On Tuesday evening and Wednesday, many Microsoft customers had difficulty
> accessing the company's Web sites. The cause has been determined, and the
> issue is resolved. 
>
> At 6:30 p.m. Tuesday (PST), a Microsoft technician made a configuration
> change to the routers on the edge of Microsoft's Domain Name Server
> network. The DNS servers are used to connect domain names with numeric IP
> addresses (e.g. 207.46.230.219) of the various servers and networks that
> make up Microsoft's Web presence. 
>
> The mistaken configuration change limited communication between DNS
> servers on the Internet and Microsoft's DNS servers. This limited
> communication caused many of Microsoft's sites to be unreachable (although
> they were actually still operational) to a large number of customers
> throughout last night and today. 
>
> This was an operational error, and not the result of any issue with
> Microsoft or third-party products nor the security of our networks.
> Microsoft regrets any inconvenience caused to customers due to this issue. 
>
> At approximately 5 p.m. Wednesday (PST), Microsoft removed the changes to
> the router configuration and immediately saw a massive improvement in the
> DNS network. 
>
> All sites are currently available to customers. Again, Microsoft
> apologizes for the inconvenience. 
>
> -- 
> Eric A. Hall                                        http://www.ehsco.com/
> Internet Core Protocols          http://www.oreilly.com/catalog/coreprot/