RE: qwest/JFK meltdown

[Dave Cahill <dcahill () salesforce com>]

I have just talked to someone senior at Qwest regarding the problem at their
JFK router and according to him the problem is Cisco related.  They have a
couple of cases open with Cisco right now and have already swapped out some
of the line cards.

He stated his team has identified a trend of hardware problems with the VIP
250, 12 port DS3 cards and GigE.  He wasn't very happy but they are working
on it.

It appears they are having a lot of stability problems with Cisco but it
still remains to be seen how quickly they fix this problem.  The Qwest
ticket number for JFK router is # 79806 and they have also opened a ticket
to monitor the JFK router # 79972 for anyone interested in calling Qwest for
additional information.


David Cahill


-----Original Message-----
From: multics () ruserved com [mailto:multics () ruserved com]
Sent: Monday, October 02, 2000 8:34 AM
To: nanog () merit edu
Cc: multics () ruserved com
Subject: qwest/JFK meltdown


I've heard that qwest is having an edge router problem at JFK.
Its affecting my network connectivity which is how I learned of it.
I don't have an estimated repair time.

--
Richard Shetron  multics () ruserved com multics () acm rpi edu  NO UCE
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