nanog mailing list archives

Qwest fiber contractor hiring practices


From: Sean Donelan <sean () donelan com>
Date: 15 Nov 2000 22:10:35 -0800


I hope besides appealling the verdict, Qwest considers revamping its
contractor hiring, training and oversight practices.


Reporting on the Qwest/AT&T fiber lawsuit, Newsbytes had this paragraph.

http://www.newsbytes.com/news/00/158214.html

But it wasn't three outages that bugged the jury. What they didn't
like, one juror said, was Qwest's attitude, according to the Austin
American-Statesman. Attorney Joe Latting, who represented AT&T, said
a Qwest supervisor testified at trial, "We just hire these people
from the neck down," the paper said. AT&T had accused Qwest of hiring
unqualified personnel. 



Here was my message on Qwest's fiber trenching operations last year.

Subject: Call for Qwest to conduct a training stand-down 
From: Sean Donelan <SEAN () SDG DRA COM> 
Date: Tue, 4 May 1999 23:48:22 -0500 
Delivered-To: nanog-outgoing () merit edu 
Sender: owner-nanog () merit edu 

I'm seeing a disturbing pattern develop.  Qwest contractors seem to be
involved in an unusual number of cases of damaging other providers
fiber.  I understand that everyone makes mistakes, and a wide-variety of
other equipment operators have caused many fiber cuts.  But Qwest's name
seems to show up with unusual frequency in the last year.  Here are the
ones I found in my notes.

Milwaukee-to-Chicago   May 4, 1999
Smyrna, GA             March 11, 1999
Gurnee, IL             November 19, 1998 (drilled fiber three times over
                                              a mile)

Anyone have notes about others?  I have a vague recollection of a couple
of more, but couldn't find them in my notes.

I don't know who Qwest is hiring to bury its fiber, but I would like
to call on Qwest to conduct an immediate stand-down until it can review
its fiber installation practices, training and supervision with its
contractors. Including review of safe digging/drilling practices around
other providers' fiber.
-- 
Sean Donelan, Data Research Associates, Inc, St. Louis, MO
 Affiliation given for identification not representation






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