答复: SLA monitoring software package

["Yu Ning" <yuning () ns chinanet cn net>]

Hi,

Thanks your information. It seems that Netcool has been part of Cisco product line
called CIC -Cisco Info Center.

regards,
--------------------------------------
(Mr.) Yu Ning, Chief Eng.
Internet Network Product Dep.
Data Com. Bureau, China Telecom
Beijing, P.R.C. +86-10-62072357/54
--------------------------------------

-----原始邮件-----
发件人: Neil J. McRae [mailto:neil () COLT NET]
发送时间: 2000年11月9日 PM 07:12
收件人: Yu Ning; nanog-post
主题: RE: SLA monitoring software package



> As we know SLA is frequently referred by some major NSPs, I 
> wonder if there is any
> vendor specific, or third party software package that can help an 
> NSP to monitor its 
> backbone network and to see if its network conform their SLA 
> agreement with customers?
>
> If there is any well-known SLA monitoring software ? How about 
> IPM (Internet Performance
> Monitor) by Cisco? Anyone has any comment on using IPM ?

We had a look at some of these tools and found that there
was a large selection of not so good tools - in the end
we have gone for Netcool [www.micromuse.com] which has
some good capabilities for the measurement but very
poor capabilities for presenting this information to
third parties, such as customers.

Regards,
Neil.