Re: NSI/Internic operational announcement list

[Dean Robb <pceasy () norfolk infi net>]

At 04:38 PM 7/2/99 -0700, Paul Vixie wrote:
> i don't think you missed it.  the operators of the secondary COM servers were
> not informed of any of the problems until after my analysis was published,
and
> by that time netsol had published a new and corrected COM zone.  i'm NOT
happy
> to have had to learn of it from non-netsol channels when it's clear that they
> knew something was happening.  this was a highly operational issue and
affected
> a lot of users.  NANOG, or at least rs-info () internic net, or at least the
root
> name server operators, ought to have been told.

Now, Paul...you KNOW that customer service and NSI are mutually exclusive
terms.

I'm still waiting for their 'Internet Ombudsman' to be named.  How long can
it take to find someone to do it?



"Who knows what evil lurks in the hearts of ICANN?"

Dean Robb
Owner, PC-EASY 
(757) 495-EASY [3279]
On-site computer repairs, upgrades and consultations
Lead SimOps columnist/reviewer on http://WWW.TheGamers.Net