nanog mailing list archives

Re: Synergery?


From: "Neil J. McRae" <neil () domino org>
Date: Tue, 27 Jul 1999 13:07:23 +0100 (BST)


Um, yup. On just about every Worldcom circuit I've bought which
is either newer or older than their current revision ticket system.
(I'm sure other carriers are just as bad).

Now imagine being told to report all this through their UK helpdesk
to add a further level of non-understanding.

The amount of "that isn't a circuit number"'s I've got is instructive.

You think thats bad? Aha! You want to try Teleglobe, what a complete
nightmare that is. We've had service with them for well over a year
and we still get, "That circuit isn't in our database" even after
we're "A highlighted customer" in the Teleglobe TCSC or GSCFFEWFQCE
or what ever crap marketing name they make up today.

Avoid at all costs.

Regards,
Neil.
-- 
Neil J. McRae - Alive and Kicking.
neil () DOMINO ORG



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