Re: FW: Tech contact for Qwest?

[Eric Germann <ekgermann () cctec com>]

Why'd you have to ask the tech in the first place whether to use a straight
thru or crossover?  Not like you're gonna smoke the hub using the one in
your hand if you'd try it ...

Somethings wrong on both ends if putting a 10BaseT cable between a hub and
router requires a VP's signoff.

Eric


At 08:01 PM 8/24/99 -0400, Dean Robb wrote:
> At 14:03 8/21/99 -0400, Charles Sprickman wrote:
> > On Sat, 21 Aug 1999 fulton () uit org wrote:
> >
> > > Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on
> > > certs and begin hiring based on raw intelligence...then maybe we can get
> > > the overall clue factor back to a reasonable level.
> >
> > That's true I think.  Most of the people I ask questions of posess neither
> > a CCIE nor a comp-sci degree.  Some do, but not enough to convince me that
> > real-world experience and contact with knowledgeable people isn't a valid
> > "education".  How many folks here that consider themselves a "leader" in
> > net ops at their place of employ were formally educated?
>
> Here's a perfect example of the "Piece of paper means nothing" scenario:
>
> I was on a system deployment today for a national funeral home chain.
> After working with their tech support guy to get the router configured the
> way they wanted it, he told me I needed a crossover cable to connect it to
> the hub.  I disagreed and suggested we at least try to use the normal RJ-45
> I had in my hand.  That got me kicked up one level to another tech who told
> me that the previous tech "had a college degree and is our expert, so go
> get a crossover cable".  Again, I balked and wanted to at least try to
> connect using the cable in my hands.  That got me bumped up again several
> times, eventually coming to the Vice President in charge of the deployment
> who told me "we've got certified experts who say you need that cable so go
> get it!". 
>
> (Anyone see this coming?).  I got the cable - and of course it didn't work.
> The normal cable did (DUH!).
>
> So I had 3 "certified" "experts" and a "college degree" who told me that I
> needed something that I didn't - and refused to even *try* it my way; and
> were wrong.
>
>
>
>
> "NSI and ICANN - on the next Springer!"
>
> Dean Robb
> Owner, PC-EASY 
> (757) 495-EASY [3279]
> On-site computer repairs, upgrades and consultations
> Senior Reviewer, WWW.TheGamers.Net - an IEN affiliate.

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  Eric Germann                                        CCTec
  ekgermann () cctec com                                 Van Wert, OH 45891
  http://www.cctec.com                                Ph:  419 968 2640
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