RE: Contact handles disappearing mysteriously from the whois database!

[John Fraizer <John.Fraizer () EnterZone Net>]

At 02:03 PM 4/26/99 -0700, you wrote:
> Seeing as how my main technical contact was completly missing from Internic
> I called them.
> I was told by their helpdesk that Whois is being updated and will be
> unreliable and/or useless 
> until sometime next week after May 1.

I've seen domains that show NO contact information at all in the past day
or so.

> I was told that their database is fine and that all the information is there
> and I should just 
> trust them that all would be okay.

Oh... That's what I'm going to do.  Just trust NSI.  The people who sold
the .com database to the spammers.  Sorry.  Not gonna happen.   

> They did not have an answer as to why they did not announce this before hand
> or gave warning as to the length of the outage.

I have a theory:

1) mailboxes filling and phones ringing off the hook about contact info
vanishing.
2) Contact M$/Clinton spin doctors.  They seem to know how to get out of
these kind of messes.
3) Go with outright lie about "upgrading" the database.
4) Ignore any questions regarding REQUIRED notifications that did not happen.

In other words, when you look up SNAFU in the dictionary, it says:

See: Network Solutions

> Also I must note that I had to go to bigyellow.com to find their phone
> number as they seemed to have removed it completely from their new website
> and the "about" portion of their site is forwarded to a black hole.

I noted this as well.  Then again, it might be part of their stress
management program for their telephone operators -- It is rumored that they
are leaving in mass to go be air traffic controllers citing "less stress"
as their reason for the career move. ;)


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