Exodus / Clue problems

[TTSG <ttsg () ttsg com>]

Hi,

        Sorry to cross post, but is there anyone monitoring this list
from Exodus with 1/2 a clue who might be able to help me?  I called the
NOC with an in-progress abuse and was told :

        1) We don't know who owns that IP
        2) We can't get into our own routers
        3) We don't have a ticket system
        4) The abuse people have a ticket system, but only if we
                can associate it to a customer (See #1)
        5) We don't know how often the "abuse@" is checked
        6) Email us the logs, and thanks for calling.


        AAAAAAAAARRRRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHH!!!!!!!!!!!!!!!

                        Tuc/TTSG