RE: Seattle Sprint outage - update?

[Peter Murray <pete () fast net>]

I've not had any problems recently getting through to knowledgeable
people at Sprint via their Virginia call center. Try (800) 232-6895, and
select option 3. I was talking with one of the fellows there on Friday
afternoon, and he was fully aware of the fiber cut. 

Best Regards,

-Pete

Pete Murray - FASTNET(tm) / You Tools Corporation
> pete () fast net  (610) 954-5200 - http://www.fast.net
> FASTNET - Business and Personal Internet Solutions
>
>
> -----Original Message-----
> From: Joe Rhett [SMTP:jrhett () ISite Net]
> Sent: Tuesday, March 31, 1998 2:00 PM
> To:   randy () psg com
> Cc:   nanog () merit edu
> Subject:      Re: Seattle Sprint outage - update?
>
>
> > > Any one from Sprint care to enlighten us on the major fiber cut in
>
> > > Seattle?
>  
> > Isn't it a damned shame that a company the size of Sprint does not
> have a
> > NOC.  <sigh>
>  
> Try sarcasm that isn't true. It is a damn shame, and they don't have
> anything to speak of. Their response center is downright useless, even
> when
> you pay them for the priveledge.
>
> The only way to get something out of Sprint is to know someone. If you
> don't know someone, it would seem that lists like Nanog are your only
> choice.
>
> I don't agree, but I don't see a better path either.
>
> -- 
> Joe Rhett                                                 Systems
> Engineer
> JRhett () ISite Net                                          ISite
> Services
>
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