Re: *scream* Cannot contact AT&T WorldNet NOC

[Sean Donelan <SEAN () SDG DRA COM>]

> SprintLink is our upstream.  After three hours they called back and
> said that I "have to contact the Computer Crimes Division of the
> FBI".  Since the attempts stoped hours ago, I'm just going to pay
> close attention to my logs and follow up if it happens again.

I'm schocked!

The catch-22 of Internet problem reporting, providers who don't
accept trouble calls from non-customers and won't do trouble referrals
between providers.  I'm always amused when a provider with who we
have no business relationship calls our NOC and expects help, yet
when we call their NOC they refuse the call because we aren't a
customer.

Alternatives:
        - Call the FBI Computer Crime Squad (202) 324-9164, which
          will probally be very unsatisfying unless you can document
          a large dollar loss
        - Find a new upstream which will handle the problem referrals
          for you, if you find one, let me know
        - Form relationships yourself with other providers so you can
          do your own inter-provider problem referal

In any case, release of customer information without the permission
of the customer will require some type of legal order.
-- 
Sean Donelan, Data Research Associates, Inc, St. Louis, MO
  Affiliation given for identification not representation