Re: MCI noc

[E Gutierrez <route () ceap net>]

 The connection back up. MCI has to figure out how to get their
billing people to talk to their account service people and their INOC
group.

 --------------------------------------------
 Esteban Gutierrez
 US Army Corps Of Engineers
 CEAP Network Operations
 (503) 326-6126
 noc () ceap net



On Wed, 5 Mar 1997, E Gutierrez wrote:

> Greetings-
>  
>    I work for the Network Operations Center for the Army Corps of
> Engineers.  We (ceap.net) are basically the ISP for the entire Corps.  One
> of our internet service gateways is provided by MCI and we are having a
> hell of a time getting a service issue with them resolved. Some time at
> about 1:00 pm PST that gateway went down.  Apparently, someone in their
> provisioning group has decided to administratively shut down their
> interface to us. That much I gathered from talking to someone in their
> Internet group. He couldn't give me a good reason why this was the case
> and the vapid account managers can't even find a circuit id and can't get
> their connections to the MCI noc to do anything. I haven't been able to
> get a hold of any one from their Internet group since then. This is
> absurd.  Is there anyone from MCI here who might be able to give me a
> hand? 
>
>
> --------------------------------------------
> Esteban Gutierrez
> US Army Corps Of Engineers
> CEAP Network Operations
> (503) 326-6126
> noc () ceap net

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