Trouble Hand-offs

["Robert C. Lehman" <rcl () ans net>]

Hi Jon,

> What should/would ANS do at this point?  

ANS currently would pass such a problem to peer providers and continue
to track it with an ANS trouble ticket.  

> Is there any sort of agreement between ANS and MCI that they will
> report trouble calls like this and that they will be responded to?
> Are there any plans to include these sorts of things in the bilateral
> peering arrangements that come about at the NAPs?

It is reasonable to expect that definition of such hand-off procedures and
response time objectives will be a component of any bilateral."

-Rob
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