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Re: Gartner: Consumers dissatisfied with online security
From: InfoSec News <isn () c4i org>
Date: Wed, 8 Dec 2004 01:58:08 -0600 (CST)
Forwarded from: Mark Bernard <mbernard () nbnet nb ca> Dear Associates, As there any surprises here? I think that we're probably all a little concerned about online security. But for those who aren't sure what to think there is always the option of paying Gartner $17k to have them tell you what you should be thinking!! Based on research that I have conducted against the Privacy Commissioners database of completed investigations over 67% of nearly three-hundred investigations here in Canada have been conducted against financial institutions. In contrast 97% of those investigations have required residual remedies to be developed and implemented to resolve confirmed issues. Lesson learned, do your home work up front and avoid productivity issues, federal investigations and wasting time/money. Mark E. S. Bernard, CISM, CISSP, PM, e-mail: Mark.Bernard () TechSecure ca Web: http://www.TechSecure.ca Phone: (506) 325-0444 Leadership Quotes by Edwin H. Friedman: "Leadership can be thought of as a capacity to define oneself to others in a way that clarifies and expands a vision of the future." Information Security Notice: This e-mail is classified as private and is intended for use by the sender and recipient "only". Unauthorized access to this e-mail will be dealt with in accordance to the Canadian charter of rights and freedoms section 7 and 8. ----- Original Message ----- From: "InfoSec News" <isn () c4i org> To: <isn () attrition org> Sent: Tuesday, December 07, 2004 4:25 AM Subject: [ISN] Gartner: Consumers dissatisfied with online security
http://www.computerworld.com/securitytopics/security/story/0,10801,98083,00.html By Paul Roberts DECEMBER 06, 2004 IDG NEWS SERVICE A survey conducted by Gartner Inc. shows that online consumers are growing frustrated with the lack of security provided by banks and online retailers and feel that passwords are no longer sufficient to secure their online transactions. The findings are the latest conclusions drawn from a survey of 5,000 adult Internet users. The survey, which concluded in April, showed that online shoppers want retailers to offer more than just passwords to protect their accounts, and indicate that concerns about a lack of security may be hampering the growth of online commerce, according to Gartner analyst Avivah Litan. Almost 60% of the respondents said they're concerned or very concerned about online security. Even more important for online retailers: Over 80% of those surveyed said they would buy more from an online vendor who offered them more than just a username and password to protect their accounts, she said. "The data shows that consumers want more than passwords," said Litan. However, there are limits to how far consumers will go to secure their online activities.
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