Information Security News mailing list archives

Qantas points scam found


From: InfoSec News <isn () c4i org>
Date: Tue, 2 Sep 2003 08:15:16 -0500 (CDT)

http://www.heraldsun.news.com.au/common/story_page/0,5478,7081024%255E421,00.html

By Caitlyn Fitzsimmons 
27 August 2003

EX-QANTAS employee Ferri Sutan Malik thought he had the perfect scam,
but now he faces prison.

For more than two years, he used his knowledge of the airline's
computer system to steal almost 11 million frequent-flyer points and
redeem them for $450,000 worth of flights.

The 31-year-old quality assurance reviewer would search the Qantas
booking system for flights from Hong Kong and Taipei - areas with low
frequent-flyer membership - and find passengers without a nominated
account.

Malik would then contact Qantas pretending to be the passenger and ask
for the points to be credited to one of several fraudulent accounts
held in false names.

Between 1999 and 2001, Malik redeemed about 230 reward flights -
including overseas and business-class trips.

Malik and his friends and family used many of the flights, while
others were sold for a profit.

Malik, of Kingsgrove, southwest Sydney, pleaded guilty before
magistrate Daniel Reiss in Downing Centre Local Court yesterday to 24
of 28 charges of obtaining benefit by deception.

The maximum penalty is five years' jail.




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