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re Government webpage for every citizen in the race to create a paperless society
From: Dave Farber <dave () farber net>
Date: Sat, 20 Mar 2010 17:03:02 -0400
Begin forwarded message:
From: Lauren Weinstein <lauren () vortex com> Date: March 20, 2010 3:16:08 PM EDT To: Dave Farber <dave () farber net>Subject: Re: [IP] Government webpage for every citizen in the race to create a paperless society
Dave, Remind me again what happens to those persons banned from the Internet under the "Three Strikes" (and other existing and/or proposed laws) if such a regime came to pass? And that's just one of the many reasons why such a concept is inane. It's one thing to offer online services as a very useful alternative, but once you make them mandatory, start closing the call centers and *require* everyone regardless of skill levels to use the Internet for basic government services, it's a recipe for potential disaster and effective disenfranchisement of the very people who are often in need of those services the most -- even if you have a wonderfully designed and operated computing infrastructure. This is just the sort of half-baked IT wackiness we've come to expect from Her Majesty's government of late. Jeez. --Lauren-- Lauren Weinstein lauren () vortex com Tel: +1 (818) 225-2800 http://www.pfir.org/lauren Co-Founder, PFIR - People For Internet Responsibility - http://www.pfir.org Co-Founder, NNSquad - Network Neutrality Squad - http://www.nnsquad.org Founder, GCTIP - Global Coalition for Transparent Internet Performance - http://www.gctip.org Founder, PRIVACY Forum - http://www.vortex.com Member, ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Twitter: https://twitter.com/laurenweinstein - - - On 03/20 14:51, Dave Farber wrote:Begin forwarded message:From: Brian Randell <Brian.Randell () ncl ac uk> Date: March 20, 2010 2:08:15 PM EDT To: dave () farber netSubject: Government webpage for every citizen in the race to create apaperless societyHi Dave: From today's (UK) Times newspaper - for IP if you wish. Cheers Brian ---Government webpage for every citizen in the race to create a paperlesssocietyAll public services could be delivered online within four years underan ambitious pledge by Gordon Brown to create a paperless state and save billions of pounds, The Times has learnt. Tens of thousands of public sector jobs could go in Jobcentres, benefit offices, passport centres and town halls if face-to-face transactions are scrapped in favour of cheaper and more efficient online form-filling.On Monday the Prime Minister will announce plans that he claims couldsave billions of pounds over four years by making dealing with theState as easy as internet banking or shopping on Amazon. Cash will also be saved on postage stamps, telephone calls and government buildings as the switch to the internet leads to the phasing out of call centres andbenefit offices.The aim is that within a year, everybody in the country should have apersonalised website through which they would be able to find out about local services and do business with the Government. A uniqueidentifier will allow citizens to apply for a place for their child atschool, book a doctor's appointment, claim benefits, get a new passport, pay council tax or register a car from their computer at home. Over the next three years, the secure site will be expanded to allow people to interact with their children's teachers or ask medicaladvice from their doctor through a government version of Facebook. Butunion leaders and privacy experts immediately warned that theGovernment's record on IT projects was already catastrophic and therewould be key concerns about privacy, data protection and fraud. In addition many elderly, disabled and undereducated people find it difficult to carry out transactions online. . . . Full story at: http://www.timesonline.co.uk/tol/news/politics/article7069240.eceSome early cynical commentary on this by Toby Young can be found in a(UK) Daily Telegraph blog: Broon's latest announcement could cost the taxpayer billions Oh dear. Here we go again. Gordon Brown is due to announce on Mondaythat he wants every citizen to have their own personal webpage withinthree years of Labour being re-elected. According to the Prime Minister, this will enable them to access a range of public services online, allowing them to apply for school places, book GP appointments, claim benefits, get a new passport, pay council tax or register a car. Sounds like a good idea until you pause to think how much it's going to cost. When it comes to delivering cost-effective, large-scale ITprogrammes, New Labour's track record is lamentable. To take just oneexample, the NHS National Programme for IT (NPfIT), established in2002, was originally supposed to cost £2.3 billion over three ye ars. In 2006, with the Programme far from complete, the National Audit Officeestimated the total cost over 10 years would be £12.4 billion.Officials involved in the Programme now think its cost will be closer to £20 billion and it won't be complete until 2014-15, though ev en this target - some nine years later than originally planned - is regarded as wildly unrealistic by most seasoned observers. Needless to say, those bits of the Programme that have come on stream so far are largely out of date and unworkable. According to Edward Leigh, the Chairman of theHouse of Commons Public Accounts Committee, "This is the biggest IT project in the world and it is turning into the biggest disaster." . . . http://blogs.telegraph.co.uk/news/tobyyoung/100030731/broons-latest-announcement-could-cost-the-taxpayer-billions/ -- School of Computing Science, Newcastle University, Newcastle upon Tyne, NE1 7RU, UK EMAIL = Brian.Randell () ncl ac uk PHONE = +44 191 222 7923 FAX = +44 191 222 8232 URL = http://www.cs.ncl.ac.uk/people/brian.randell------------------------------------------- Archives: https://www.listbox.com/member/archive/247/=now RSS Feed: https://www.listbox.com/member/archive/rss/247/ Powered by Listbox: http://www.listbox.com
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- re Government webpage for every citizen in the race to create a paperless society Dave Farber (Mar 20)