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Re: iphone and 2 yeat contracts Fw: TRACNotes Volume 5 Issue 27


From: David Farber <dave () farber net>
Date: Fri, 6 Jul 2007 18:43:04 -0400



Begin forwarded message:

From: Sam Simon <sam () simon net>
Date: July 6, 2007 5:46:53 PM EDT
To: David Farber <dave () farber net>
Subject: iphone and 2 yeat contracts Fw: TRACNotes Volume 5 Issue 27
Reply-To: sam () simon net

Dave

For IP if you wish. The ATT demand for a two year contract for iiPhone contracts puts the lie to the oft repeated justification for such fees -- that the carrier is subsidizing the cost of the phone.

I believe consumers are paying full freight for iPhones. Seems the two year contract and early termination are just greed.

Sam
Samuel A. Simon
Sent from My Blackberry
202-263-2901

-----Original Message-----
From: "TRAC" <trac () trac org>

Date: Fri, 06 Jul 2007 20:16:34
To:"Sam Simon" <sam () simon net>
Subject: TRACNotes Volume 5 Issue 27


TRACNotes Vol. 5 #27
TRACNotes: News from TRAC <https://img.getactivehub.com/an2/ custom_images/trac/tn_header.jpg> <https://img.getactivehub.com/an2/custom_images/trac/spacer.gif> Volume 5 Issue 27 - July 6, 2007


IN THIS ISSUE


* WIRELESS WATCH: To iPhone or Not to iPhone,
That is the Question
* WIRELESS WATCH: Amp&rsquo;d Mobile In Trouble,
Files for Bankruptcy
* BUCKS WATCH: TRAC State-by-State Local Phone
Plan Comparison: Tennessee





To iPhone or Not to iPhone, That is the Question - The biggest event to hit the consumer telecommunications industry in quite some time occurred last week as the much-hyped Apple iPhone was released to the general public. Listening to the often-breathless reviews from industry pundits, one could not be faulted for thinking that the iPhone can cook and clean house in addition to its myriad other features. Here at TRAC, however, we’ve seen numerous telecom gizmos come and go and we’ve found that most consumers want a simple device that does what they want and doesn’t cost an arm and a leg. So how does the iPhone measure up and (more importantly) what are the “gotcha’s” that consumer should keep in mind before shelling out $499- $599 for the iPhone? Here are the big factors to keep in mind:

* The iPhone is exclusively available from AT&T (a.k.a. Cingular, a.k.a. AT&T Wireless) and will only be available to AT&T subscribers until at least 2009. This means that subscribers who want an iPhone but are currently under contract with other carriers will have to either pay for two wireless plans, break their existing service contract (and pay a hefty early termination fee), or wait for their contract to expire.


* iPhone service is significantly more expensive than conventional cell phone service. The cheapest iPhone service plan costs $59.98 per month for 450 minutes, unlimited data, visual voicemail, 200 SMS text messages, and 5,000 night and weekend minutes. By comparison, AT&T’s conventional “Nation 450 with Rollover” plan costs $39.99 per month for 450 anytime minutes and 5,000 night and weekend minutes.


* iPhone service requires a 2-year service contract. Early termination of the contract will cost $175. One has to wonder why there is an early termination fee at all. The normal excuse offered by carriers is that they are subsidizing the cost the phone. However, it is hard to make this case with regards to the iPhone. According to press reports, Apple is turning a profit of approximately $300 per phone. That may be one reason Apple’s stock is soaring.


* When not operating over a Wi-Fi connection, the iPhone’s data system currently operates over AT&T’s EDGE network instead of the company’s 3G network. Some analysts have called the connection “excruciatingly slow,” taking more than 100 seconds to download the Yahoo! home page. The highest data speeds consumers should expect are around 200-220 kbps, which is about 1/3 the speed of a typical DSL connection. In other words, don’t expect the iPhone to break any speed records downloading online content.


* AT&T’s customer service ratings historically have not been the best. While the company has made strides as reflected in recent rankings from J.D. Power and others, they continue to lag behind industry leaders Verizon Wireless and T-Mobile. While Apple and AT&T have gone to great lengths to make setting up the iPhone as painless as possible, consumers should still consider the likelihood that they will have to interact with AT&T customer service at some point.


* Battery replacement will cost between $80 and $100. The iPhone battery is not easily replaceable, so the only option when faced with a dead battery is to send the iPhone back to Apple for replacement, which costs around $80.00. For an additional $20 they will send you a “loaner” while your iPhone is “in the shop.”

The final word: Customers who absolutely must have the iPhone will likely not be dissuaded from buying one by this article. Consumers who have a real need (and the pocketbook to pay for) unlimited data usage may find the iPhone quite useful. In addition, customers who are considering spending $249-$349 on a video iPod and who want a new cell phone as well could find that the iPhone’s cost is more digestable. For the rest of our readers, however, it’s hard to recommend the iPhone at this time. The high price tag for the device itself and the service is unlikely to come down until other wireless carriers begin to offer iPhone service. In addition, later versions of the iPhone are likely to include even more features and the capability to operate of faster 3G networks. For all these reasons, most consumers should probably hold off on rushing out to buy the iPhone right away.


Amp’d Mobile In Trouble, Files for Bankruptcy - Last month Amp’d Mobile, the troubled wireless carrier, filed for Chapter 11 bankruptcy protection. This comes on the heels of media reports that Amp’d has been unable to collect on bills owed by approximately half of the carrier’s estimated 175,000 subscribers. Amp’d is one of the approximately 40 mobile virtual network operators (MVNOs) currently operating in the United States. MVNO’s do not operate their own wireless networks as carriers like Verizon Wireless, AT&T, Sprint- Nextel do. Instead, they lease access to one of the existing networks and typically market themselves to niche market segments. Amp’d, for example, leases access to Verizon Wireless’ network and focuses on providing data content to the teen and twenty-something market. Amp’d offers several levels of service, including traditional post-paid, pre-paid, and hybrid plans. The company launched in 2005 amid news that it had raised more than $350 million in venture capital. Subscribers to Amp’d service should contact the company to inquire about the future of their service. Verizon Wireless had threatened to cut off service to the company’s subscribers, but relented when a deal was struck earlier this week. Needless to say, the future of Amp’d is very much in doubt at this time. We would recommend that consumers looking for a new wireless carrier look elsewhere, at least until the company’s financial situation becomes clearer. For more information about Amp’d’s bankruptcy filing, click here.



TRAC State-by-State Local Phone Plan Comparison: Tennessee - (Note: This is the forty-second in a series of articles comparing local telephone rates in each of the 50 states.) Residents of the Volunteer State may find that they pay significantly different rates for basic local telephone service depending on the area of the state they live in. TRAC’s survey of local phone rates in Tennessee found that residents can spend anywhere from a low of $28.13 to as much as $42.01 per month for similar levels of service depending their address. The largest local phone carrier in Tennessee is AT&T (formerly BellSouth), though there are a number of small rural carriers, competitive local exchange carriers, cable, and third-party VoIP carriers vying for consumers in the state. Subscribers to AT&T’s “Basic Residential Line” plan can pay as little as $28.13 in one part of the state for a package including unlimited local calling, Caller ID and call waiting, while subscribers in another part of the state may pay as much as $30.11 for the same level of service. Subscribers to one of the rural carriers typically pay between $25.40 and $37.95 per month for basic local service with Caller ID and call waiting. Among the competitive local exchange carriers serving the state, Navigator Telecommunications offers the most competitive rate at an estimated $28.45 per month for their “Basic Plus” plan. Comcast, the largest cable provider in the state, offers their “Unlimited” local and long distance bundled plan, but charges more for it ($44.95 per month) when subscribers do not also sign up for Comcast cable TV or Internet service. Finally, third-party VoIP carriers such as Vonage and Packet8 offered the cheapest rates in our survey ($25 or less for unlimited local and long distance calling), but they are only available to customers with existing broadband connections. To view the full chart, click here. A note on methodology: TRAC’s local phone plan survey takes in to account the prices for monthly service, the federal subscriber line charge, and the two most popular calling options – Caller ID and call waiting. Note that some local phone service plans are only offered as a bundle with long distance service, which skews the total cost comparison somewhat. TRAC’s survey covered plans being offered in a variety of local service areas. Plans surveyed may not be available in every area of the state

INTERESTING LINKS
----------------

FCC Main Page: http://www.fcc.gov
FCC Complaint Form - http://svartifoss2.fcc.gov/cib/fcc475.cfm
List of State Regulatory Commissions: http://www.naruc.org/ displaycommon.cfm?an=15 What do you think? Got a tip you want to share? Nominate your "Scam of the Week" and your "Tip of the Week" - If we select your submission, we'll give you a one-year free membership in TRAC and acknowledge your contribution by name in TRACNotes. Send an e-mail to trac () trac org <mailto:TRAC () TRAC ORG> to submit your ideas! TRACNotes is distributed to TRAC members and those who have signed up on the TRAC website "Newscenter." If you do not want to receive TRACNotes, simply click here and let us know. You won't receive these in the future. We hope you choose to remain a part of our network, and that you find TRACNotes helpful. Our goal is to provide you with useful information about what is happening in the telecommunications marketplace for consumers and to keep you up to date on TRAC's policy advocacy. If you like what you see, please consider becoming a member of TRAC by clicking
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©2007 Telecommunications Research and Action Center. TRAC grants unlimited rights to reproduce TRACNotes or any information contained in it provided attribution is given as follows: "Source: Telecommunications Research and Action Center. http://www.trac.org";

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