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Stop & Shop reports credit data was stolen


From: David Farber <dave () farber net>
Date: Mon, 19 Feb 2007 11:57:43 -0500



Begin forwarded message:

From: Bob Frankston <Bob19-0501 () bobf frankston com>
Date: February 19, 2007 11:32:38 AM EST
To: Dave Farber <dave () farber net>
Subject: Stop & Shop reports credit data was stolen

http://www.boston.com/business/articles/2007/02/19/ stop__shop_reports_credit_data_was_stolen/



By Peter J. Howe, Globe Staff | February 19, 2007



SEEKONK -- With help from US Secret Service agents, Stop & Shop Supermarket Cos. executives scrambled yesterday to determine how many consumers may have had their credit and debit card data stolen by high-tech thieves who apparently broke into checkout-line card readers and planted the equivalent of bugs to steal information.



Stop & Shop said customer information, including personal identification codes for cards, was confirmed stolen from supermarkets inCoventry and Cranston, R.I. The company said it had found evidence that card readers were tampered with in a similar way at four other stores in Seekonk and in Bristol, Providence, and Warwick, R.I. But the supermarket company said it had no reports of illegal transactions on cards that had been used at those stores.



After being notified by a bank last week that its Coventry and Cranston stores appeared to be the common link to a number of stolen card numbers, Quincy-based Stop & Shop has bolted down card readers at all 385 of its supermarkets in New England, New York, and New Jersey, company spokesman Robert Keane said yesterday.



"They would not now be able to tamper with the units the way they did before," Keane said. He declined to reveal details of how the scam worked, other than to say it involved card readers being removed, tampered with, and reinstalled. "Our investigation has not uncovered any involvement or suspected involvement of any Stop & Shop personnel in the tampering," Keane said.



.  . . . . . .



Inside the Seekonk Stop & Shop, store employees pointed out newly installed bolts on the mounts for the pin pads, intended to thwart anyone from sliding the card readers off the mount to get at the underside of the device or the wires that connect it to the cash register.



But at least one shopper was blasé. Al Mendes of Seekonk, who had just finished shopping yesterday afternoon and charged his purchases on his credit card, said he would not worry if his number got stolen.



"The credit card company eats it," Mendes said. "Not me."





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