Banking Alert (fwd)

[David Farber <dave () farber net>]

Begin forwarded message:

From: Carl Malamud <carl () media org>
Date: May 24, 2005 7:13:41 PM EDT
To: dave () farber net
Subject: Banking Alert (fwd)


Dave -

I thought you might be interested in this email I received, which looked
like the usual phishing stuff.  But, this one was really from Citibank.
When I logged on, I was presented with the message I've included below.

I'm not sure if email from a bank like this is going to reduce the  
number
of people taking the phish food or increase it since they'll grow to
accept random communications from their financial provider.

Regards,

Carl

========== Citibank Web-based Message Service Says ===================

Dear Customer:

Can you tell when an e-mail is "phish-y?"

If you can't, you're not alone. "Phishing" refers to unsolicited e- 
mail that often looks remarkably like it's from a trusted source, but  
is really an attempt to lure you into providing personal or sensitive  
information. The information that's collected is later used to commit  
fraud.

To help you avoid these e-mail scams, we've developed a way to help  
you verify that an e-mail is really from Citibank retail banking.  
Here's what we've done.

From now on, at the top of every e-mail from Citibank retail bank to  
your public e-mail address, you'll see a personalized header-called  
an E-mail Security Zone that includes your first name, last name,  
and, the last four digits of your ATM/Debit Card number.

Be suspicious of any e-mail that claims to be from us but which does  
not include this information. Also be particularly careful with e- 
mails that have an urgent tone.
Be aware that Citibank will never include your entire ATM/Debit Card  
number in an e-mail-only the last four digits will be used. Please be  
careful to review these numbers to ensure they are yours.
Become familiar with your ATM/Debit Card number, because you'll need  
to know it to verify the number in the Security Zone.
Don't respond to e-mails asking you to verify personal information.  
We will never send you an e-mail asking you to do so. If we have an  
issue with your records, we'll contact you another way.

If you receive a suspicious looking e-mail claiming to be from  
Citibank, please forward it to emailspoof () citigroup com. We  
continually monitor these reports and we act on them promptly.

If you'd like more information on phishing and other ways to protect  
yourself, please visit our "e-mail fraud" section at Citibank.com.


From: <alerts () citibank com>
Date: May 24, 2005 7:01:44 PM EDT
To: <carl () media org>
Subject: Banking Alert


Email Security Zone:
CARL MALAMUD
ATM/Debit card ending in: XXXX

Citibank E-mail & Wireless Banking Alerts
        =20
         Customer Service Message
     =20
A Customer Service message concerning your account was recently sent  
to =
you at Citibank Online. If you haven't already read the message, please:
- Sign on at citibankonline.com.
- Click on the flashing envelope icon at the top of any page.
- Choose "Read new messages."



Email Security Zone:
At the top of this message, you'll see an E-mail Security Zone. Its =
purpose is to help you verify that the e-mail was indeed sent by =
Citibank. If you have questions, please call 1-800-374-9700.
To learn more about fraud visit Citibank.com and click "about e-mail =
fraud" at the bottom of the screen.


ABOUT THIS MESSAGE
Please do not reply to this Customer Service e-mail. For =
account-specific inquiries, kindly call 1-800-374-9700 or visit =
citibankonline.com.

Citibank E-mail and Wireless Banking Alerts
Copyright =A9 2005 Citicorp

Please do not reply to this message.




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