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Cellphone 911 calls failed in big storm: Prudence


From: David Farber <dave () farber net>
Date: Thu, 22 Dec 2005 17:39:39 -0500



Begin forwarded message:

From: Jim Warren <jwarren () well com>
Date: December 22, 2005 5:09:54 PM EST
To: dave () farber net
Cc: Liz Ditz <ponytrax () batnet com>
Subject: Re: [IP] Cellphone 911 calls failed in big storm: Prudence

Begin forwarded message:

From: Liz Ditz <ponytrax () batnet com>
Subject: Re: [IP] Cellphone 911 calls failed in big storm: Prudence

Dave, E911 is all well and good, but a prudent person has a backup plan.

I live and travel about in Silicon Valley, which has a patchwork of emergency responders. ...


It may be even worse, when calling 911 on a cell-phone!

Unless they (the infamous "they") have changed it since the last time I checked (in the San Francisco Bay Area), 911 calls on cell-phones are ALL connected to the California Highway Patrol's emergency operators.

Even the MANY 911 cell-calls that have NOTHING to do with a highway -- or even street-way -- emergency.


And they've been notoriously delay-prone, at least in the past (donno 'bout now). (They also have to deal with the other kinds of "emergency" calls:
  I'm lost.  Can you help me?
I'm at Polk and Market. What's the best way to get to the Cow Palace?
  Is the traffic very heavy on 101 in Menlo Park?
I'm on the Golden Gate Bridge, but don't have the $5 toll-fee. What do I do?
  I heard there was a wreck on 280 near 92?  Did it involve a LeBaron?
Etc etc etc.)

Once they finally get to your 911 cell-call, if it does NOT concern a vehicular or traffic emergency, CHP-911 then has to transfer you to a local-jurisdiction 911 operator -- and may or may not transfer it to the right one for your needs.

Geee ... and the 911-call concept seemed like such a good idea. (Back in the days of landline phones wired into fixed locations.)

--jim


[No doubt this will be yet another excuse why the government "needs" to be able to track the location of every cell-phone, all the time it's turned-on. ;-) ]


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