Registration 'nightmare' at UMass

[David Farber <dave () farber net>]

The most quotable part

"
PeopleSoft spokesman Steve Swasey said UMass has been a customer since  
1998, and that 730 institutions of higher education worldwide use his  
firm's software. He blamed the problems at the Amherst campus on  
difficulties in setting up the software on the school's systems, not a  
flaw in the software itself. ''We're working with them now to  
understand what it is," Swasey said."

Dave

Begin forwarded message:

From: Monty Solomon <monty () roscom com>
Date: September 15, 2004 12:16:45 AM EDT
To: undisclosed-recipient:;
Subject: Registration 'nightmare' at UMass

Registration 'nightmare' at UMass

Computer woes keep many students from class sign-up

By Hiawatha Bray, Globe Staff  |  September 14, 2004

For 25,000 students and faculty on the Amherst campus of the
University of Massachusetts, last week's start of the new term was
even more hectic than usual, thanks to a computer malfunction that
prevented many students from signing up for classes.

...

The university uses software from PeopleSoft Inc. to manage student
registration. During the summer, campus computer administrators
installed the latest version of the software but apparently something
went wrong.

...

http://www.boston.com/business/technology/articles/2004/09/14/ 
registration_nightmare_at_umass/

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