Interesting People mailing list archives
Dell's Software License Policy
From: Dave Farber <dave () farber net>
Date: Fri, 29 Aug 2003 04:31:04 -0400
Date: Thu, 28 Aug 2003 22:05:34 -0400 From: Ian Goldberg and Kat Hanna <dell-eula () cypherpunks ca> Subject: Dell's Software License Policy Sender: ian () cypherpunks ca To: dave () farber net, declan () well com [For the list.] Dude, you're getting screwed. We just got the Dell Inspiron 5100 we ordered from Dell. They've gone beyond click-wrap licensing now. When you turn the computer on, you get a screen (from Dell, not Microsoft or any of the other vendors of the software that comes pre-installed) saying: - Before using your computer, read all of the software license agreements that came with each program that you ordered. There may be several agreements to examine. To comply with the terms and conditions of the software license agreements, you must consider any CD or diskette set of Dell-installed software as BACKUP copies of the software installed on your computer's hard-disk drive. - If you did not order Dell-installed software for this computer, or if you do not accept all the terms of the licenses, please call the customer assistance telephone number listed in your system documentation. Press any key on the keyboard to indicate that you have read all of the software licenses and agree to their terms. But they don't actually *give* you the agreements. I called them up to ask what's up with this, and got nothing useful out of them (after 5 or 6 hours), except "send it back if you don't like it". This is the next level above "click-through" licenses. Now, they figure no one reads the EULAs anyway, so why bother even providing a copy? The whole story: http://www.cypherpunks.ca/dell.html - Ian and Kat
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- Dell's Software License Policy Dave Farber (Aug 29)