IP: AOL, MSN at Bottom of Web Survey

[David Farber <dave () farber net>]

> From: "the terminal of Geoff Goodfellow" <geoff () iconia com>
> To: "Dave E-mail Pamphleteer Farber" <farber () cis upenn edu>
>
> AOL, MSN at Bottom of Web Survey
>
> By JIM KRANE, AP Technology Writer
>
> NEW YORK (AP) - The world's two largest Internet service providers, AOL Time
> Warner Inc. and Microsoft Corp.'s MSN, came out on the bottom of a customer
> satisfaction survey.
>
> The survey released Thursday of 1,640 dial-up modem users, conducted by
> Consumer Reports magazine, gave high marks to AT&T WorldNet, BellSouth Corp.
> and EarthLink Inc. for overall satisfaction.
>
> MSN got the survey's lowest overall rating, due to dissatisfaction with
> e-mail, technical support and reliability of its dial-up connections, said
> David Heim, the Yonkers, N.Y.-based magazine's managing editor.
>
> --SNIP--
>
> http://dailynews.yahoo.com/h/ap/20010809/tc/isp_survey_2.html
>
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> geoff.goodfellow () iconia com, Prague CZ * tel/mobil +420 (0)603 706 558
> "success is getting what you want & happiness is wanting what you get"
> http://www.nytimes.com/library/tech/99/01/biztech/articles/17drop.html



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