IP: Poll: Hack Attacks Dent E-Confidence

[Dave Farber <farber () cis upenn edu>]

http://www.washingtonpost.com/wp-dyn/articles/A56622-2000Mar1.html

Poll: Hack Attacks Dent E-Confidence

By John Schwartz
Washington Post Staff Writer
Thursday, March 2, 2000; Page E08
Consumer confidence in online shopping has been hurt by recent attacks on 
prominent sites, a new survey suggests.
A third of online consumers overall said they might be less likely to make 
a purchase via the World Wide Web in light of recent news events, according 
to the poll, conducted by the Gallup organization for At Plan, an online 
marketing consultancy.
Nearly seven in 10 online shoppers contacted in the telephone poll said 
they were concerned or very concerned by news of attacks that had blocked 
access to such Web sites as Yahoo and Amazon.
The incidents were "a cold dose of reality to many people," said Mark 
Wright, chief executive of At Plan. "It was almost like the loss of 
innocence in first love."