Interesting People mailing list archives

IP: Forrester: Privacy policies=joke


From: David Farber <farber () cis upenn edu>
Date: Mon, 20 Sep 1999 16:09:27 -0400



From: Alex Fowler <alex () eff org>


"Report Labels Internet Privacy Policies 'A Joke'"
E-Commerce Times (09/16/99); Dembeck, Chet

Nine in 10 Web sites do not live up to basic privacy policies and
in fact most privacy policies are a "joke," concludes a report
from Forrester Research.  The report flies in the face of a
recent FTC report on online privacy, which said that
self-regulation is working.  The privacy-protecting fair
information guidelines developed by the government and industry
have been adopted by just 10 percent of electronic commerce
sites, the report shows.  Forrester also finds that third-party
privacy programs such as TRUSTe and BBBOnline have managed to
gain only 500 and 42 licensees, respectively.  Online companies
are facing more pressure to share data with each other and a
trend is building toward the use of artificial intelligence tools
at Web sites.  Online privacy--and by extension electronic
commerce--could be seriously jeopardized unless the FTC takes
several actions.  The report recommends that the FTC urge
companies to take more concrete steps toward adopting established
privacy policies, force companies to open profiles to users, and
apply more pressure to third-party privacy companies.


=====----------------------------------------------
Alex Fowler
Director, Strategic Initiatives Group
Electronic Frontier Foundation
T: 415.436.9333; F: 415.436.9993
E: alex () eff org; W: http://www.eff.org
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