Interesting People mailing list archives
Australian Telecommunications
From: Dave Farber <farber () central cis upenn edu>
Date: Fri, 17 Mar 1995 12:22:14 -0500
Australian Telecommunications Striving for World Best ***************************************************** The overall picture emerging from the Bureau of Industry Economics' Telecommunications Benchmarking report released today is one of Australia having to run to keep pace with its international counterparts. "International Performance Indicators - Telecommunications 1995" makes business user price, quality of service and operational efficiency comparisons between the Australian telecommunications industry and international best practice. Telecommunications price comparisons show that Australia performs relatively well in some areas, but less well in others. Australian prices compare relatively favourably for mobile charges, international calls and the basket of leased line services, but are relatively high for the basket of packet-switched data network services and the basket of local and long distance services to business users. While international comparisons are difficult to interpret and caveats apply, in terms of the composite business basket Australia ranks slightly above the OECD average, at 11th out of 24, a ranking that has remained unchanged since 1989. Time series analysis reveals that price falls for the basket of national services and for international calls in Australia were less than the OECD average, while mobile services prices in Australia have fallen by somewhat more than the average. Countries with competitive market structures have experienced larger price reductions than countries with non-competitive market structures during the 1990s. Quality of service comparisons show that Australia's performance was below international best practice on most quality of service indicators, such as call completion rates and fault clearance, up to and including 1992-93. Australia compares favourably in terms of the take-up of cellular mobile and optical fibre deployment, but ranks below most comparable countries in terms of digitalisation of fixed network mainlines, and the availability of itemised billing. Recent network investment announcements are to be welcomed as ongoing investment in modernisation of the fixed network is required if Australia is to reach best practice. While labour productivity in telecommunications in Australia is improving, it remains low by international standards. Australia's high network usage led to a better but still below average performance in terms of capital productivity. Overall, Australia's performance is reasonable, but there is no room for complacency. Telecommunications prices are falling, but they have further to fall if we are to match the world's best performers. Quality of service is improving, but there is much further to go to reach best practice. Operational efficiency is improving, but continued efforts are required. Since the introduction of competition in telecommunications Australia has moved ahead with the leading pack. Relaxing the pace of reform would see Australia fall back into the trailing group of also-rans. Continued effort is required to lift Australia towards international best practice. --------------------------------------------------------------------- Contact: John Houghton Principal Economist Bureau of Industry Economics Canberra AUSTRALIA Ph +61 6 276 1858 Email jhoughton () dit gov au Copies of the report from: Ph +61 6 276 2347 Email biepubs () dit gov au ---------------------------------------------------------------------
Current thread:
- Australian Telecommunications Dave Farber (Mar 17)