Interesting People mailing list archives

final material on IIA . Again would you send your credit card?


From: David Farber <farber () central cis upenn edu>
Date: Wed, 19 Jan 1994 15:21:10 -0500

Forwarded by Gleason Sackman - InterNIC net-happenings moderator
()()()()()()()()()()()()()()()()()()()()()()()()()()()()()()()()

---------- Text of forwarded message ----------
From: merrill () ccmail dsgmcl saic com (Kevin Merrill)
Newsgroups: alt.bbs.internet
Subject: ! ! ! IIA FAQ ! ! !
Date: Tue, 18 Jan 1994 17:23:14 GMT

       While logged into IIA's host this morning, I received an e-mail
from the IIA staff (I've been asking lots of questions) asking If I would
post their FAQ to the news groups where IIA debate has been going on. They
claim that they have been have difficulty posting _anything_ to news groups
and that they have tried repeatedly. Regardless,......here is what they gave
me to post,............
****************************************************************************

Date: Tue, 18 Jan 1994 10:20:55 -0500
From: IIA Development Team <staff () mary iia org>

----------------------------------------------------------------------
                        IIA   FAQ
----------------------------------------------------------------------

Q: Who is the IIA?

The International Internet Association is an organization of
engineers and computer and network enthusiasts dedicated to the free
flow of information without regard to position or affiliation.  In
keeping with that concept, we are working diligently to ensure that
all aspects of our society, be they individual, corporate, social,
educational, intellectual, virtual, or correctional, have the
opportunity to take part in the world of tomorrow, which we believe
will be online.  The IIA is simply an organization that wants to do
its part in shaping the future of the human race by providing net
access for all...


Q: If you're a non-profit association, what is your source of funding?
How do you pay for the services you provide?

We wheel and we deal, with elbow grease and motivation.  We leverage
public image, information, and dreams to inspire people and companies
to support our organization.  Currently, the majority of IIA funding
comes from private contributions.  We are a not-for-profit association
incorporated in the District of Columbia Nov. 18, 1993, and have a
federal 501(c)(3) non profit application pending which will enable us
to receive tax deductible donations.  We also have and will continue
to solicit support from commercial organizations for technical assistance


Q: How many people work for the IIA?

5 Billion.  They just don't know it.  We hope to increase that by 10%
over the next two years.


Q: Why does the IIA require a credit card number before providing
service, and why does this "non-profit" organization charge for
calls via their 800 number?

One of the missions of the IIA is to provide Internet connectivity
nationwide.  In order to do so we are putting together the requisite
equipment and network and telecommunication resources to support a
national user base.  Unfortunately, we are not yet in the position to
provide local phone coverage for the entire nation.  As it is our
interest to support users who do not have commercially available
alternatives, we have implemented a system to ensure universal
flat-rate access to our service.  Our system provides 800 access 24
hours a day seven days a week from any point in the Domestic
U.S. including Alaska, Hawaii, and U.S. Territories at the rate of 20
cents a minute.  Though this may not be the least expensive option for
users in major markets who are already being served by local
providers, this system will provide users in previously ignored and
forgotten markets equal access to the Internet.

In order to provide this service we have contracted a U.S. long
distance provider to supply 800 access.  Over the course of the next
year the IIA will be reducing the cost of 800 access through a two
tiered approach.  We will be monitoring our traffic patterns and begin
placing local access nodes across the country.  Second, we will
continue to negotiate with our telecomm providers to reduce the cost
of access.  In addition, you can now, and will always be able to, dial
directly into our nodes, and never will have to pay any access charges.
You have to ask yourself the philosophical question.  Would you prefer
to pay AT&T or support the online future??

The IIA has not ever nor will they in the future charge anything for Internet
Service.  We make a small royalty off of 800 time, which helps us to
pay our bills.  What we really need is the support of the organizations we
work with to make universal free Internet access a reality.


Q:  But I don't *want* to use the 800 number...  Why do I have
to give my credit card?

Unfortunately, our system is currently unable to restrict access to
the 800 number to specific accounts.  Anyone who has an account is
able to log on through the 800 number.  As soon as we are able to fix
this, we will be able to drop our credit card number requirement.
Once again, if you don't use the 800 number, you will never see a
charge on your bill.  Really!  Cross our hearts and hope to die!
Hopefully, the absence of posts about fraudulent charges will provide
*some* evidence of our honesty...


Q: Why do you have a DC address when you appear to operate out of NJ?
Why is your official address just a PO Box?

Originally it was planned that we would launch our operations from the
nations capital.  Several of our founding members live in that region
and the symbolism is very strong.  Unfortunately the reality of the
swamp by the Potomac is that they have one of the least capable
telecommunications infrastructures in the nation.  Our attempts to make
the IIA function from a technical standpoint were so frought with
problems that we ultimately decided to work instead from our research
facility in New Jersey.  We still do a great deal of our
administrative work out of Washington D.C., and will maintain
operations in that area.  In any case, Washington D.C. has already
been shown to foster ineffective and inefficient large organizations.
We plan to play a role in making a new bastion of democracy in the
minds and keyboards of the Internet.


Q: Why is the address listed on the net for IIA a residential house in NJ?

We maintain several technical facilities.  One is in Highland park,
NJ.  On the Internet, and in the world of the IIA, it is not necessary
to place every resource within geographical proximity of each other.
As the Internet becomes more prevalent (our goal!), the model of the
IIA will no longer seem strange.  We neither have the funds nor the
desire to put up a schnazzy glass-faced office buildings.  Think to
yourself exactly how much space does several strands of fiber and a
few Sparc-10's take up?  Well, the answer is really not that much, and
especially not when you have a few motivated engineers who don't have
any funds to spare.  The real address of the IIA is on the net, and
that's always where you'll find us if you want to look.


Q: Why are you providing local access in NJ, but not in DC?
When are you going to proide local access in DC?

You have free libraries, an unbelievable metro (compliments of
taxpayers), parks, 17 independent enforcement agencies, parades,
marches, fireworks, standard of living, Library of Congress, etc..
Please be patient!


Q: Why is there no "real people" to answer calls at the "IIA", just
an automated voice system?  Why hasn't the IIA responded sooner to
the massive amount of net criticism??

We get a call every 68 seconds on average, and just as many direct
electronic requests.  If anyone is interested we would be willing to
forward our number to your home and our mail to your account.  We are
up all night several nights a week, many of us work full-time jobs and
still put 8 or 10 hours into the IIA at night.  We eat lousy food from
a corner deli, don't see our families, and spend Christmas Eve (true
story) answering electronic requests.  Have a little patience.  Rome
wasn't built in a day..


Q: I sent in a request for an account but never heard from them?
Why does it take so long to get an account?
They seem to have announced their service a long time ago.  Where
is it?  Are they having staffing or technical difficulties?

Unanswered requests: If anyone has sent a request and not heard we
apologize.  Two possibilities.
1: We screwed up and lost it.  Early on we were still
perfecting our administrative systems and mistakes were made.  You
have our sincere apology.  If you contact us via fax we will rectify
this as quickly as possible.
2: We have it.  We will process it as soon as possible.  We
are getting a whole lot better at this.


Q: What is the connection between IIA and IDT, which contacted potential
users in Europe?

IDT asked us if they could provide foreign access to the IIA through
the International Call-Back system they invented.  Since this is an
organization which has members who have been very supportive of us, we
allowed them to serve in this capacity.  Additionally IDT has served
invaluably in the capacity of advisor to the IIA in our dealings with
domestic telecomm companies.  Finally, this is not an exclusive
arrangement.  If anyone else has a clever way to get to the IIA, we are
all ears.


In Summary:

You achieve in proportion to what you attempt.  The International
Internet Association is just one organization of thousands on a tiny
world zipping around in a forgotten corner of the universe.  Much is
happening on this world, some good, some bad -- yet there is so much
more that can be done on this world that it makes us all want to cry
in frustration.  However, we intend to press on in our attempt to make
the the world a better place through Internet connectivity.
God willing we hope you will join us.


Maximillian D. Robbins, Executive Director, International Internet Association
David S. Miller, Chief Technical Officer, International Internet Association



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