RE: Comcast.net abuse contact?

["Mike Healy" <mike.healy () adelphiacom com>]

Quick note here. After about 20-25 minutes being tossed between hold and
various reps that either weren't sure what I was talking about I finally got
a hold of the IT manager for Comcast. He is going to have someone from their
broadband area that handles their abuse issues contact me with information
on reporting issues. As soon as I receive that info I will pass it on.

Michael D. Healy Sr.
Sr. Internet Investigator
Policy Enforcement
Adelphia Communications
814-260-3331
mike.healy () adelphiacom com <mailto:mike.healy () adelphiacom com>



-----Original Message-----
From: root () physiometrics net [mailto:root () physiometrics net]
Sent: Wednesday, January 16, 2002 9:20 AM
To: incidents () securityfocus com
Subject: Comcast.net abuse contact?


Hello,

Does anyone out there have a valid abuse reporting contact for the
comcast.net domain?  Comcast is a cable internet provider who owns both the
comcast.com and comcast.net domains.  Their customers often appear in my
firewall logs attempting massive port scans, probes for trojans... your
usual "script kiddie on a broadband connection" type of stuff.

Their Web sites feature mostly inane drivel and marketing promotions,
providing nothing useful in the way of company contact details.  I sent
reports of their users abusing my firewall only to have emails to
abuse () comcast net and abuse () comcast com bounce back to me.

Anyone have the valid abuse email?  Perhaps a phone number?

(Am i alone in wishing that there could be SEVERE legal - or preferably
physical - penalties for anyone found operating a domain WITHOUT valid
postmaster and abuse email boxes?  I'd personally volunteer to my resources
to dispatch test emails to domains at random for those two addresses,
demanding a response.  If one didn't arrive in a certain amount of time,
then oversight bodies would be called in to levy fines, public floggings,
etc.  ah well, a man can dream.)

Brian Rea
Senior Network Engineer
PhysioMetrics



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