Re: Incident tracking database

[Chip Mefford <cpm () avwashington com>]

Hi Danny;

This solution might be a bit spartan, but I use
PHP Helpdesk. Have a look at http://phphelpdesk.sourceforge.net/

Danny wrote:

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> Hey guys,
>            I've been looking for ages now and have not been able to find a real web based incident tracking system, so what I'd like 
> to do is just throw the question out to people who have been doing this longer than I have and see what everyone else is using to track 
> incidents. I've checked out IRTS but after about a couple of hours of code edits and updates and still didn't have something that 
> would allow me to test with I decided it wasn't worth it. Does anyone know of any packages out there that will allow web based 
> authentication and tracking of computer related incidents?
>
> Any help would be appreciated.
>
> Cheers
> Danny
> Network Security Engineer 
> Drexel University 
>
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For more information on this free incident handling, management 
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