Shaw "service"

[Robert Slade <rmslade () shaw ca>]

I've had Internet service through Shaw Cable for some time now.

Not today.

Earlier today I found that I was unable to send any email.  I was getting an error that said something about poor 
reputation.  Obviously, this would have something to do with sending spam or viruses out, and some blacklist had 
tripped a switch somewhere.

Shaw has a bad reputation for spam in any case.  And they don't give you much information.

Anyway, I managed to get a message to them, and even managed to get a call back.

Pointless exercise.  Rowell, who called back, said I was sending spam, said he didn't say I was sending pam, said they 
were using a third-party service (senderbase.org), said he hadn't said they were using a third party service, said he 
was trying to help, didn't give any help, said they couldn't help me, and said that I shouldn't send email for two 
days.  He specifically would not let me talk to a supervisor or anyone who understood what the term "blacklist" meant.

====================== 
rslade () computercrime org  slade () victoria tc ca  rslade () vcn bc ca
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