Re: so paypal has an ignorebot now?

[der Mouse <mouse () rodents-montreal org>]

> > i will not stop my e-mail work flow to use a web browser and
> > cut/paste.  [...].  the imposition you'd be asking is way more than
> > the good will i've got on hand.
> I'm generally on board with this sentiment.

Me too.  But paypal is hardly alone in this; I just got another - and,
like Paul's, it can't seem to make up its mind whether it's an
ignorebot or not:

[many other headers snipped]
> From: abuse () eastlink ca
> Subject: Thank You
> To: mouse () Sparkle Rodents-Montreal ORG
> Message-id: <0L39001X8LRA65M1 () mta02 eastlink ca>
>
>
> --Boundary_(ID_MslZnpszavRKZWnl7x4ckA)
> Content-type: text/plain; CHARSET=US-ASCII
> Content-language: en-US
> Content-transfer-encoding: 7BIT
>
> This disposition report relates to a message you sent with the following header
> fields:
[quote of Message-id:, Date:, From:, To:, Subject: from my spam report]
> The message has been received by abuse () eastlink ca, however,
> it has not been displayed. The reason given for not displaying the message
> was the following:
>
>
> Thank you for contacting EastLink.
>
> This is an automatic response.
>
> Please select the following link to submit all abuse reports.
> http://abuse.eastlink.ca/
>
> We still accept abuse mail that is addressed to abuse () eastlink ca, but we
>  have found that we were not getting all of the information that is required
>  to investigate and resolve abuse reports.

First it says they aren't reading it, then it says they do accept it.
(I suppose these technically aren't in conflict - they accept it but
don't "display" it - but in context I think they are.)

I sent them a note pointing out the conflict.  We'll see if I get a
non-canned response; in at least one past case, doing so did draw a
non-canned reply agreeing that the wording could use some touchup, so
there is hope (though perhaps not much hope in paypal's case :-þ).

/~\ The ASCII                             Mouse
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 X  Against HTML                mouse () rodents-montreal org
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